- Only accept items returned within 30 days from the day it was received.
- Only accept returns that are unworn, unused and in resalable condition.
- NO RESTOCK fees for merchandise returned within 30 days of receipt.
- In the original packaging. (shoe box)
- In a protective shipping carton or in brown wrapping paper. ($5.00 reboxing fee if sent otherwise)
- We do not do exchanges; a new order will need to be placed.
- Davidson Shoes Inc. does NOT pay for nor reimburse for return shipping costs on any non–defective return.
Send Returns to:
Davidson Shoes, 153 South Main St., Canandaigua N.Y. 14424
- Insure return packages - we are not responsible for lost, damaged or stolen merchandise.
May not be returned because:
- It does not fit right.
- You do not find it comfortable.
- It has been mistreated or abused.
- Your friends or relatives don't like them.
CANCELING AN ORDER:
Freight charges will be assessed if an order in transit is canceled or refused.
Where do I return my UNWORN shoes?
All returns must be sent to:
DAVIDSON SHOES INC.
153 South Main Street
Canandaigua, NY 14424
The item I received is not the item / size I ordered. How do I proceed?
If you receive an incorrect item / size, please call 1-585-394-5417 with your order number ready and we will advise on how to proceed. We try our hardest to ensure the accurate fulfillment of your order however once in a while an error does occur.
Do your products have a warranty?
Merchandise must have been purchased from Davidson Shoes within the last 60 days.WARRANTY:
All merchandise is warranted against manufacturers defects for 60 days, from date of receipt.
- Please call 1-585-394-5417 to obtain return instructions for any merchandise thought to be defective.
- Merchandise will be inspected and evaluated, replaced, repaired or returned in a timely manner.
- Remember to insure the package as we are not responsible for lost, damaged, or stolen merchandise